Refund policy

A deposit is required for each appointment, including consultations. The deposit amount is shown before online payment or confirmed by the studio before a phone booking. A deposit is forfeited if you do not attend your appointment (a no-show). Please call as soon as possible if you need to change or cancel your visit.

If you proceed with a treatment after a consultation, your consultation deposit is credited toward the cost of that treatment. If you decide not to proceed with a treatment, the consultation deposit is not refunded.

Rescheduling and cancellation terms beyond a no-show will be explained when your appointment is arranged. No specific cancellation deadline or additional fee is stated here until the studio confirms one.

This website does not currently collect deposits or treatment payments. A booking and its deposit are confirmed directly with the studio until online payment is available.

Refund eligibility depends on the item or service purchased, the terms disclosed at purchase, and applicable law. We do not publish a universal refund deadline or guarantee for every treatment. For a specific payment or refund question, call (703) 930-8922 with your appointment or purchase details.